Effective Date: April 7, 2025

Who We Are
Our website address is https://bryantsplumbingtx.com.
Bryant’s Plumbing is a locally owned plumbing business based in Texas.
For privacy-related concerns, contact: admin@bryantsplumbingtx.com

What Personal Data We Collect and Why

When you visit our site or submit a form, we may collect the following information:

• Your name, email address, and phone number (submitted via contact forms)
• Your IP address and browser user agent (used for spam and security filtering)
• Cookie and usage data (used to improve website performance)

We collect this information to provide services, respond to your inquiries, and maintain website functionality.

Comments
If our site allows comments, we collect the data you enter along with your IP address and browser details to help detect spam.
An anonymized string (hash) of your email may be used with the Gravatar service to display your profile picture. View their policy at https://automattic.com/privacy/.

Media
If you upload images, do not include embedded location data (EXIF GPS), as visitors may download and extract this information.

Contact Forms
Information submitted through contact forms is stored for customer service purposes for up to 12 months. It is not used for marketing unless you request it.

Cookies
Our site may use cookies to:

• Save your form information or login status
• Track site performance and user behavior

You can disable cookies through your browser settings.

Embedded Content from Other Sites
Pages may include embedded content (videos, maps, etc.). These behave as if you visited the third-party site, which may collect data, use cookies, and track your interaction.

Analytics
We may use services like Google Analytics to collect anonymous traffic and usage data.
You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Who We Share Your Data With
We do not sell or share personal data for marketing purposes. Data may be shared with:

• Our web host (SiteGround)
• Analytics or security services
  These services help us maintain site performance and security.

How Long We Keep Your Data

• Contact form data: Up to 12 months
• Analytics data: Up to 14 months
• Comments (if enabled): Stored indefinitely
• Registered user data (if applicable): Until the user deletes their account

Your Rights Over Your Data
You can request:

• An exported file of your personal data
• That we erase your personal data (except data required for legal or administrative purposes)

To make a request, email: admin@bryantsplumbingtx.com

Where Your Data Is Sent
Data may be stored or processed through SiteGround’s hosting servers. Visitor comments may be checked via automated spam detection tools.

How We Protect Your Data
We protect your data through:

• SSL encryption
• Secure admin access
• Updated software and plugins
• Spam filtering and performance monitoring

Data Breach Procedures
If a data breach occurs, we will notify affected users and take action within 72 hours to secure our systems.

Third-Party Data
We may receive anonymized data from services like Google Analytics and Gravatar, only when you engage with their content.

Automated Decision-Making
We do not use automated decision-making or profiling with your personal data.

Contact
For questions or requests about your personal data, contact:
admin@bryantsplumbingtx.com